FAQ

Yes, the strictest security measures were observed during the development of the software. The protection of your data is important to us and the processes have been reviewed by a data protection specialist.

We store and process your data in Germany in accordance with the GDPR and cover the costs of server operation and maintenance. Alternatively, you can use your existing servers for data processing.

Yes, we would be happy to present our software to you in a video conference. Please feel free to book an appointment with one of our contacts.

With DÜPERTHAL connect you save time, avoid errors and optimize your processes. We have created a calculator for you with which you can calculate your personal ROI. You can find it here.

You can pay monthly by credit card or SEPA direct debit. Annual payments can be made by invoice.

DÜPERTHAL connect is a browser-based web application that can be used independently of the browser or device, so no installations are required.

The article catalog lists all article types you need to assign to your article inventories. An article type (chemical, medium, battery, consumable, etc.) is added first and then assigned to an inventory (e.g. a bottle of a specific chemical). This way the article type and its data can be reused repeatedly.

You can manage cabinets, shelves, storage boxes, roller carts or vehicles from any manufacturer with DÜPERTHAL connect.

No, you can manage all your stock in your warehouse with DÜPERTHAL connect.

With DÜPERTHAL, the co-storage prohibitions of TRGS 510 are automatically taken into account during storage, and a warning message is displayed if substances are stored together that, according to the co-storage table, must not be stored together.

You can activate a maintenance event for each storage location and store email addresses that will be notified of the upcoming maintenance up to several weeks in advance. The app assumes that maintenance of the storage location is due one year after delivery or after the last maintenance.

In the check-outs, all checked-out item stocks that are temporarily in use are displayed. The time of the check-out, the location of use and the user are shown.

The user groups are used to assign roles:

The Owner/Proprietor has full access to the application. He can create Admins and users, access the Payment Service to view invoices and book packages, create rooms, edit the product catalog, create storage locations and maintain inventories.

The Admin has the same access rights as the Owner, except access to the Payment Service.

The User has access to inventory management (create storage locations, inventory maintenance).

Under Search you will find a search field with a full-text search function. You can filter by products, article types, documents and CAS numbers. The results come from the data stored in the article catalog and article inventory. Stocks that are already in the Check-Outs are marked here as "In Use".

We work with a REST interface. Please feel free to contact us. As part of a Teams meeting or an on-site appointment, we can work together to develop a solution for connecting DÜPERTHAL connect to your system.

Please feel free to send us your data. We will check whether we can import your data into DÜPERTHAL connect for you on a one-time basis. This involves costs for a one-time effort.

DÜPERTHAL connect was developed by DÜPERTHAL Sicherheitstechnik GmbH & Co. KG. DÜPERTHAL is a German quality and technology leader and sets the standards in the field of system solutions for the process-optimized storage of chemicals and hazardous goods.

Our Bridge requires an available wired Internet connection (LAN). If your internal data protection requirements are very strict, coordination with your IT department may be necessary.

Both devices do not need an internet connection. They connect automatically via a wireless connection to the Bridge.

The Smart Hub has 4 integrated sensors for temperature, humidity, air pressure and brightness. Additionally, either a temperature sensor or a sensor adapter can be connected.

The Sensor Hub has 4 slots – optionally for temperature sensors or sensor adapters. Additionally, a potential-free contact for the on-site connection, e.g. to e.g. fire alarm systems (BMA), is integrated.

On the sensor adapter, it is possible to connect one sensor each to monitor the exhaust air, the fill level and the door status or to trigger the backdraft protection.

For the safe storage of lithium-ion batteries, the DÜPERTHAL safety cabinets BATTERY line feature an integrated backdraft damper. It additionally locks the doors from the inside in the event of a fire to prevent unauthorized persons from opening the cabinet after a battery incident. The locking status can be queried via the backdraft monitoring. In the event of an incident, the switching contact for the fire alarm system can be queried or an SMS / E-Mail can be sent.

For storage locations, e.g. safety cabinets, exhaust air monitoring is available. Temperatures in the room or in the storage compartments can be monitored; two different sensors are available for this (PT-100 up to 100°C and K-type up to 600°C). In addition, in sensitive storage situations the door status (closed / open) at the storage location can be monitored.

Yes, that is possible in multiple ways. Multiple people can be notified by e-mail or text messages can be sent as SMS.

It is possible to assign 2 temperatures for preventive notifications and 2 temperatures for critical warnings for each measurement point.

Any number of sensors can be retrofitted.

Integrating external sensors is generally feasible; however, coordination with DÜPERTHAL is required.

A dashboard with a graphical display is available.

At present, a general exchange standard for digital data in laboratories is being developed under the direction of Spectaris. The new standard LADS will then enable data exchange based on OPC UA. In addition, the REST interface (API) of the DÜPERTHAL connect inventory manager can be modified for the exchange of monitoring data to meet individual requirements.

All notices and warnings are available in a protocol archive. Notices and warnings can be annotated with notes.

All data are saved to your DÜPERTHAL connect in the background and can be restored.